The Privacy Policy was created in order to reaffirm AES Eletropaulo’s commitment to the safety and privacy of its customers and users of its on-line products and services. Thus, we ask you to carefully read this policy and to periodically look it over, as it is subject to updates.

Privacy

AES Brasil’s Website was developed so as to ensure that your on-line privacy is respected and personal information is duly protected. The pop-up resources and the data requested are stored in safe servers. All user information runs safely, by using an Internet standard cryptography process.

False E-mails (SPAM)

AES Brasil undertakes not to send e-mails that you have not requested or authorized, except for explanations on the manner in which the Website works and the services available therein.

AES Brasil neither sends any e-mails requesting customers’ confidential specifications, nor does it request any deposits in current accounts. In case you have received any message with doubtful instructions, please disregard it.

A few tips to ensure the security and privacy of your information:

- Be careful when accessing AES Brasil’s Website through links appearing in e-mails; the address that must appear in the browsing bar must always begin with www.aesbrasil.com.br;

- As you type AES Brasil’s Website address , always confirm that the accessed Website is the one desired;

- Be attentive in regard to false e-mails (SPAM). Such e-mails appear to come from a safe source or from a friend, but they were actually developed for you to download a virus or for it to be directed to a defrauding Website to reveal personal/confidential data;